SHIPPING & DELIVERY
Parcels will be shipped out once payments are fully paid by customers within 24 hours. Please refer to the table below for shipping fee chargers & parcel estimated time arrival.
|Malaysia||WM : FREE||2 - 4 days||DHL E-Commerce / Poslaju|
|EM : RM10||3 - 6 days||DHL E-Commerce / Poslaju|
|Singapore||RM25||4 - 7 days||Aramex International|
|Brunei||RM65||4 - 7 days||Aramex International|
|Other countries (Indonesia / Pakistan / Korea / Japan / Taiwan / Hong Kong / Australia & etc)||-||-||-|
Please note that the days mention in the above table are working days (excluding weekends & public holidays).
1. Delivery of items may delay variably due to unforeseen reasons by courier service which is regretfully out of our control.
2. We DO NOT take any responsibility for any unforeseen delay of international parcel delivery caused by custom clearance process (especially during peak season).
3. We DO NOT take any responsibility for any lost parcels in transit.
TAX & DUTIES
Tax & duties are NOT applicable for all Malaysia parcels.
The responsibility for ANY potential custom duties, foreign taxes or other related fees shall be bared by parcel receivers.
You’ll receive an order confirmation email with tracking number provided once your orders shipped & generally it takes up to 24 hours for the tracking number to be activated.
The given tracking number can be track with https://www.tracking.my/dhl-ecommerce or https://ecommerceportal.dhl.com/track/ .